Finally see what patients really think
Most hospitals still measure patient experience with paper surveys and a scramble before accreditation. We give quality teams a live picture instead, tied to the standards they already report on.
Why quality teams are stuck on paper
Only 15 to 20 percent of paper surveys ever come back, so the picture is always partial. Preparing for accreditation eats up months every year. And the rest of what patients think sits unread across review sites and complaint inboxes. The information is there. It just isn't usable yet.
- Feedback captured by a phone call, right after the visit.
- Understands Saudi Arabic and sorts feedback by theme.
- Reports that line up with national quality standards.
Sawtcare
The patient survey that actually gets answered.
Patients answer by voice, in Arabic or English, from a simple phone call. Sawtcare reads how they felt, sorts it by department, and turns it into reports your accreditation team can use.
Learn moreProductEndoscopy Prep Agent
The pre-procedure call, done for you.
An Arabic voice agent that calls every endoscopy patient before the procedure, walks them through how to prepare, and flags the ones heading for trouble.
Learn moreProductColonoscopy Prep Agent
Bowel prep, done right.
A voice agent that calls colonoscopy patients before the procedure, coaches them through bowel prep step by step, and catches the ones about to get it wrong.
Learn moreProductScopeReady
Catching a full stomach before the scope.
A research-stage model that predicts, before an upper endoscopy, which patients will still have food in the stomach, so prep can be adjusted and same-day cancellations caught early.
Learn moreSee it in your organization
We run focused, time-boxed pilots with your leadership team.