Sawtcare
The patient survey that actually gets answered.
Patients answer by voice, in Arabic or English, from a simple phone call. Sawtcare reads how they felt, sorts it by department, and turns it into reports your accreditation team can use.
Paper surveys have stopped working
Only 15 to 20 percent of patients ever fill them in, and usually just the happiest and the angriest. Quality teams stay blind to everyone in between, while accreditation still asks for the numbers.
Sawtcare phones the patient after they go home and runs a short, natural conversation in their own dialect. It follows up when something sounds off and routes urgent feedback to your team right away.
- Speaks Saudi and Khaleeji Arabic.
- Sorts feedback by mood and department automatically.
- Report templates ready for accreditation.
- Alerts your team the moment something urgent comes up.
Who it's for
Quality directors, patient experience officers, and customer experience teams who own the gap between what patients felt and what leadership sees.
Data & residency
Calls, transcripts, and analytics all stay in Saudi Arabia, on Google Cloud Dammam or Oracle Saudi. Built to meet PDPL, the Kingdom's data-protection law, from the ground up.
See it in your organization
We run focused, time-boxed pilots with your leadership team.