Sawtcare
The voice-first patient survey.
Patients respond by voice, in Arabic or English. Sawtcare analyzes sentiment, categorizes by department, and produces accreditation-ready reports.
Paper surveys have stopped working
Response rates sit at 15-20%, and only the most polarized patients reply. Quality teams stay blind to the middle, yet accreditation still demands the data.
Sawtcare calls the patient after discharge and runs a short conversational survey in their dialect, following up on sentiment cues and routing urgent feedback in real time.
- Arabic ASR tuned to Saudi and Khaleeji dialects.
- Sentiment and department categorization out of the box.
- Accreditation-ready report templates.
- Real-time red-flag alerts.
Who it's for
Quality directors, patient experience officers, and CX teams who own the gap between what patients felt and what leadership sees.
Data & residency
Voice data, transcripts, and analytics stay in Saudi Arabia (Google Cloud Dammam or Oracle Saudi). Built to PDPL from the data layer up.
See it in your organization
We run focused, time-boxed pilots with your leadership team.