Section 02 · 02 — Operations
From the field
Voice agents for the work physicians shouldn't do.
Lede
AI callers that handle pre-procedure prep, follow-up, and routine instructions — in Arabic, at hospital scale.
A meaningful fraction of clinical work is conversation-shaped: pre-procedure prep, fasting reminders, medication walk-throughs, post-discharge check-ins. Our Operations arm builds voice agents that handle these calls reliably in Arabic, escalate cleanly when a patient's answer signals risk, and free the clinical team to do what only they can.
§01 · Thesis
How we frame this arm
The procedure that cancels itself
A poorly prepped colonoscopy is a cancelled procedure. A confused endoscopy patient who eats the night before becomes a repeat scope, a wasted slot, and a bill that never should have happened. Most hospitals know this; most still rely on a printed handout and a hope.
- 01Pre-procedure callers that walk every patient through their specific prep, in their dialect.
- 02Branching scripts that escalate to staff the moment a red flag surfaces.
- 03Scheduling and EHR integration so completion data closes the loop on cancellation rates.
§02 · Active across
Selected fieldwork
Each area maps to one or more active engagements — deployed product, hospital pilot, or research collaboration. Specifics are shared with partners under conversation.
§04 · Get in touch
We reply within 48 hours
Run a pilot.
Operations products are deployed as time-boxed pilots with clear before/after metrics.
→Start a pilot